International Patient Care Emergency

International patient requiring medical attention, you can go to the emergency department of Clínica Ciudad del Mar located in 13 Norte 635, 24 hours day from Monday to Sunday.

urg-internacional

The Service has medical residents to care for children and adults. It also has a role call of interconsultores doctors in case you need specialist support and support units to clinical diagnosis, such as clinical laboratory and imaging. The Emergency Service has all the technical and human equipment to meet both medical and surgical emergencies.

Modalities of Care

When you go to the Emergency should consider the following:

1. Register at the counter of care and indicate the reasons for your inquiry

2. A paramedic perform triage, first attention that aims to categorize the level of urgency of the case: C1, C2, C3, C4, C1 being the ones that require greater urgency and are served immediately; C2, C3 and C4 Patients are seen according to categorization and order of arrival. The paramedics will tell you the approximate waiting time for medical attention.

3. Once admitted to the emergency area, you receive all the medical care and nursing required. Depending on the case, tests are requested and / or drugs will be administered according to the doctor’s.

4. You can check the price of each of the tests and drugs by medical Emergency Supervisor, who has all the information.

5. After medical discharge, you. Must go to the box to cancel the care provided.  

Schedules and prices

Working hours: Monday to Friday 8:00 to 20:00 hrs. Saturday 8:00 – 14:00 hrs.

The non-business hours prices 50% recharged

Payment options

The account can be paid with cash or credit card at the time of discharge. In the case of insurance companies in any agreement, you or your family should contact the company for it to send a care order to guarantee the following email: administrativo.uai@ccdm.cl recommend doing this at the time management Urgency reach.

If you receive this document supporting his attention before discharge, then the clinic billed directly to your company and you should not cancel any of your own.

Agreements with Insurance

Depending on your insurance policy, you may effect the reimbursement in the
insurance company presenting the ballot care or managing a care order amounts to a guarantee that the clinic can bill directly to the insurance company total your account.

Clínica Ciudad del Mar has agreements with the following insurance companies:

  • AGB
  • AIG TRAVEL ASSIST
  • AIG LIFE COMPANIES
  • ANWB ALARMCENTRALE
  • AP COMPANIES
  • ASSIST-CARD
  • ASSURED ASSISTANCE INC
  • AXA ASSISTANCE
  • CEGA GROUP SERVICES LTD
  • CHARTIS VIDA S.A.SEGUROS DE PERSONAS
  • EUROP ASSISTANCE
  • GEA ECUADOR S.A
  • GOUDA TRAVEL INSURANCE
  • LAA LATIN AMERICA ASSISTANCE LTDA
  • MEDEX ASSISTANCE CORPORATION
  • MULTI ASSIST S.A
  • ORAG SERVICE GMBH
  • PRINCESS CRUISES CREW CLAIMS DEPARTMENT
  • O.S. INTERNATIONAL
  • SOS SEGUROS Y REASEGUROS S.A
  • TRAVEL GUARD AMERICAS
  • UNIVERSAL ASSISTANCE CHILE S.A.
  • UNIVERSAL ASSISTANCE S.A.
  • VANBREDA INTERNATIONAL MEDICAL CLAIIMS